What we collect
We may collect the following information:
name, company name, job title;
postal address, email address, VAT number, telephone number, website address;
area of interest, type of company, buying power;
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Processing orders, Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us using the details on our contact page. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the address on our contact page. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
What Are Cookies?
A cookie is a small piece of information that websites may store on your computer to help carry out various useful functions, such as:
- Remembering your login or shopping basket selections when returning to a site, or across multiple sites, to save you having to re-enter this information every time
- Remembering personalisation of a site such as selecting the content you want to view or which page should be your default landing page
- Tracking your use of a site so the website owner can work out how to more effectively target their content to their customers and see where their site may need improvement
It's important to understand that cookies don't hold financial information and when used for website tracking they are simply tracking your use, not your personal data. For more general information on cookies see the Wikipedia article on HTTP Cookies.
What cookies are used on this site?
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this website. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use. You can however prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this).
If you require more information then you can contact us through one of our preferred contact methods detailed on this site.